Privacy policy

effective Date: 20 July 2025
Company Name: GVS Utilities Limited
Registered in: United Kingdom

1. Introduction

At GVS Utilities Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with us—whether through our website, email, telephone, or other means.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

Contact details: name, business name, address, email, phone number, and postcode
Business information: energy usage, meter details, contract dates
Technical data: IP address, browser type, and device information when using our website
Communication history: emails, call records, and inquiries

3. How We Use Your Information

We use your information to:

Provide energy quotes and brokerage services
Compare tariffs and suppliers on your behalf
Respond to your inquiries and requests
Send you service updates or administrative messages
Comply with legal obligations and industry regulations
Improve our services and customer experience

We do not sell or share your personal data with unauthorised third parties.

4. Sharing Your Information

We may share your information with:

Trusted third-party energy suppliers for the purpose of quoting or switching contracts
IT service providers who help us operate our systems securely
Regulatory or legal bodies, if required by law

All partners and providers we work with are GDPR-compliant and handle data responsibly.

5. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss. This includes secure servers, access controls, and encrypted storage where applicable.

6. Your Rights Under GDPR

You have the right to:

Access the personal data we hold about you
Correct or update inaccurate information
Request deletion of your data (where legally permissible)
Object to certain data uses
Withdraw consent at any time (if processing is based on consent)

To exercise these rights, please contact us at:
📧 asghar@gvsutilities.co.uk

7. Cookies

Our website uses cookies to improve your experience. You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date shown at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

GVS Utilities Limited
📧 asghar@gvsutilities.co.uk
📞 +44 151 314 7607